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Shipping Policy
Order Processing Time
All Hong Kong orders will be processed within 2 - 3 business days. We offer FREE Express Shipping (1 - 2 business days) via SF Express or Pickupp for orders over HK$500. All other orders will be charged a new low flat rate of HK$25.
For all pick-up orders, please ensure to collect your order within 1 week of placing it to avoid cancellations, thank you!
International Shipping
International customers can browse and shop our website in their local currency by selecting their country from the dropdown menu in the main navigation.
|
COUNTRY |
TRANSIT TIME |
SHIP |
|
Australia |
7 - 11 (Standard) 2 - 5 (Express) |
AUD18 (Standard) / |
|
Canada |
5 - 8 (Standard) 2 - 4 (Express) |
CAD25 (Standard) / |
| China | 2 - 4 (Express) |
US$12 or FREE on orders US$150+ Duty & Taxes Not Included |
|
Malaysia |
5 - 8 (Standard) 2 - 4 (Express) |
US$8 (Standard) / |
| Rest of EU |
3 - 4 (Express) |
€12 (Standard) / FREE on orders €200+ or €22 (Express) Duty & Taxes Not Included |
| Rest of World |
2 - 7 (Express) |
Variable Fees Apply Duty & Taxes Not Included, Payable at Checkout |
| Singapore |
1 - 3 (Express) |
SGD10 (Standard) / FREE on orders SGD140+ or SGD18 (Express) Duty & Taxes Not Included |
|
Taiwan |
2 - 4 (Express) |
US$15 (Express) or |
|
United Kingdom |
6 - 10 (Standard) 3 - 4 (Express) |
GBP15 (Standard) or |
|
United States |
5 - 8 (Standard) 2 - 3 (Express) |
US$15 (Standard) |
Please note all transit times are a guide only and exclude time in customs if applicable and may be subject to delay due to causes outside of The Wee Bean's control.
International Customs / Import Taxes
The Wee Bean is not responsible for any customs or import taxes as these charges are the sole responsibility of the recipient of the parcel. For certain shipping destinations you will be offered to prepay duties and taxes at checkout; shipping methods that support pre-payment will be clearly identified at checkout. For any other enquiries, please contact us at service@theweebean.com for further assistance.
Order Tracking Information
Shipping Confirmation & E-Receipt Email:
- Once an order has shipped, we'll send you an email with the tracking number. It may take up to 72 hours for your tracking number to be activated.
- Click the link in the email to track the progress of your shipment.