Learn More about Payments & Shipping - The Wee Bean
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  • Hong Kong Orders

    All Hong Kong orders will be processed within 1-2 business days.

    • Free Express Shipping: Available for orders over HK$500 (1-2 business days).
    • Flat Rate Shipping: All other orders will incur a shipping fee of HK$30.

    Pick Up Orders: Please collect your order within one week to avoid cancellation. For special arrangements, contact us at service@theweebean.com or WhatsApp +852 5367 7734. We appreciate your understanding and apologize for any inconvenience.

    International Orders

    We are pleased to offer international shipping. You can shop in your local currency by selecting your country from the dropdown menu in the main navigation.

    Shipping Rates and Transit Times:

    Country Transit Time (Business Days)
    Australia
    • Flat Rate Standard Delivery: AUD 12 (7-14 days)
    • Flat Rate UPS Express Delivery: AUD 25 (2-5 days)
    • Orders over AUD 185+: FREE UPS Express Delivery
      • Duties & Taxes INCLUDED - no hidden fees
      Canada
      • Flat Rate Standard Delivery: CAD 20 (10-15 days)
      • Orders over CAD 190+: FREE Standard Delivery
      • Duties & Taxes INCLUDED - no hidden fees
      Singapore
      • Orders under SGD 50: SGD 6 Standard (7–14 Days) / SGD 18 UPS Express (2–3 Days)
      • Orders over SGD 50: SGD 9 Standard (7–14 Days) / SGD 12 UPS Express (2–3 Days)
      • Orders SGD 120+: FREE UPS Express Delivery
      • Duties & Taxes INCLUDED - no hidden fees
      United Kingdom
      • Flat Rate Standard Delivery: GBP £7(10-14 days) 
      • Order GBP £95+: FREE Standard Delivery
      • Duties & Taxes INCLUDED - no hidden fees
      United States
      • Flat Rate Standard Delivery: USD 15 (7-12 days)
      • Order USD 150+: FREE Standard Delivery
      • Duties & Taxes INCLUDED - no hidden fees
      Rest of World
      • Shipping options & rates calculated at checkout
      • Duty & Taxes Not Included


      Please Note: All transit times are a guide only and exclude time in customs, if applicable, and may be subject to delays due to causes outside of The Wee Bean's control.

      If your country is not listed, or if you need Express Shipping and do not see it at checkout, please email us at service@theweebean.com for assistance - we're here to help!


      International Customs / Import Taxes

      The Wee Bean is not responsible for any customs or import taxes; these charges are the sole responsibility of the recipient. For certain shipping destinations, you will have the option to prepay duties and taxes at checkout. Shipping methods that support pre-payment will be clearly identified at checkout. For any other enquiries, please contact us at service@theweebean.com.


      Order Tracking Information

      Shipping Confirmation & E-Receipt Email: Once your order has shipped, we'll send you an email with the tracking number. Please note that it may take up to 72 hours for your tracking number to be activated. Click the link in the email to track your shipment's progress.


      Redirecting An Order

      Please ensure your shipping address is correct, as we cannot redirect orders once items have been dispatched. Thank you for your understanding!