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Shipping Policy
Hong Kong Orders
All Hong Kong orders will be processed within 1-2 business days.
- Free Express Shipping: Available for orders over HK$500 (1-2 business days).
- Flat Rate Shipping: All other orders will incur a shipping fee of HK$30.
Pick Up Orders: Please collect your order within one week to avoid cancellation. For special arrangements, contact us at service@theweebean.com or WhatsApp +852 5367 7734. We appreciate your understanding and apologize for any inconvenience.
International Orders
We are pleased to offer international shipping. You can shop in your local currency by selecting your country from the dropdown menu in the main navigation.
New Premium Shipping Service to the US
-
Flat Rate Shipping: USD $20 (taxes and duties included) with a delivery time of 7-12 business days.
Free Standard Shipping: Available for orders over USD $130 (taxes and duties included) with a delivery time of 7-12 business days.
Shipping Rates and Transit Times (Excluding US)
| Country | Transit Time (Business Days) | Fee |
|---|---|---|
| Australia | 7 - 11 (Standard) 2 - 5 (Express) |
Flat Rate AUD 18 (Standard) AUD 20 (Express) FREE for orders AUD 300+ Duty & Taxes Not Included |
| Canada | 7 - 10 (Standard) 5 - 7 (Express) |
Shipping rates calculated at checkout Duty & Taxes Not Included |
| Rest of EU | 6 - 10 (Standard) 3 - 4 (Express) |
Shipping rates calculated at checkout Duty & Taxes Not Included |
| Rest of World | 5 - 14 (Standard) 2 - 7 (Express) |
Shipping rates calculated at checkout Duty & Taxes Not Included |
| Singapore | 2 - 3 (Express) |
Flat Rate SGD 10 (Express) FREE for orders SGD 87+ Duty & Taxes Not Included |
| United Kingdom | 6 - 10 (Standard) 3 - 4 (Express) |
Shipping rates calculated at checkout Duty & Taxes Not Included |
Please Note: All transit times are a guide only and exclude time in customs, if applicable, and may be subject to delays due to causes outside of The Wee Bean's control.
For any countries not listed, please email us at service@theweebean.com for assistance.
International Customs / Import Taxes
The Wee Bean is not responsible for any customs or import taxes; these charges are the sole responsibility of the recipient. For certain shipping destinations, you will have the option to prepay duties and taxes at checkout. Shipping methods that support pre-payment will be clearly identified at checkout. For any other enquiries, please contact us at service@theweebean.com.
Order Tracking Information
Shipping Confirmation & E-Receipt Email: Once your order has shipped, we'll send you an email with the tracking number. Please note that it may take up to 72 hours for your tracking number to be activated. Click the link in the email to track your shipment's progress.
Redirecting An Order
Please ensure your shipping address is correct, as we cannot redirect orders once items have been dispatched. Thank you for your understanding!