Shipping Policy

Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

Free standard shipping within Hong Kong is available for any orders HK$500 and above. For orders below HK$500, a delivery cost will be calculated at check-out.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
TheWeeBean.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
TheWeeBean.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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