You may return any item within 14 days after receiving your order for a full refund. Item(s) must be unused, in original packaging and with tags if applicable. All sale items are non-returnable and non-refundable. Send a return request to firstname.lastname@example.org along with your order number and the item(s) you want to return and we will get back to you as soon as possible.
Please note that any shipping fee for the returned package will not be included in the refund. You are responsible for the shipping fees of your return.
Currently, we are unable to offer exchange service for any shipped orders. If you want a different size, different color or different item, please place a new order.
If you received a defective or damaged item, please send us an email with the order number stated in order to request a replacement. Should you be unsatisfied with the product in any way, please contact us at email@example.com.