Order Processing Time
All orders are processed within 1 - 3 business days. Please note during high order volume periods, there may be minor delays. If there are any significant delays in the shipment of your order, we will contact you via email - we appreciate your patience during this time!
Shipping within Hong Kong & Macau
We offer FREE Express shipping (1 - 2 business days) for orders over HK$500. All other orders will be charged a flat rate of HK$35.
International Shipping
Enjoy our flat shipping rates for international orders. For any countries not listed, a variable rate will be calculated at checkout.
Enjoy FREE shipping to the Singapore, Australia, New Zealand, US and Canada! Please see details below:
| Region |
Standard Delivery Time |
Shipping Cost |
| USA |
2 - 3 Business Days
UPS Express Service
10 - 15 Business Days
Postal Express
10 - 15 Business Days
Postal Express
* Order over US$195
|
US$30
US$18
FREE
|
| Canada |
2 - 3 Business Days
UPS Express Service
5 - 10 Business Days
Postal Express Service
5 - 10 Business Days
Postal Express
* Order over CA$250
|
CA$55
CA$43
FREE
|
| Australia & New Zealand |
3 - 6 Business Days
UPS Express Service
15 - 20 Business Days
Postal Service
15 - 20 Business Days
Postal Standard Service
* Order over AU$275
|
AU$45
AU$27
FREE
|
| Singapore |
1 - 3 Business Days
Express Service
5 - 7 Business Days
Postal Service
5 - 7 Business Days
Postal Service
* Order over SG$140
|
SG$20
SG$10
FREE
|
All transit times are a guide only and exclude time in customs if applicable and may be subject to delay due to causes outside of The Wee Bean's control.
International Customs / Import Taxes
Please note The Wee Bean is not responsible for any customs or import taxes as these charges are the sole responsibility of the recipient of the parcel. If you would like to opt for a prepaid taxes & duties option, please contact us at service@theweebean.com for further assistance.
Order Tracking Information
Shipping Confirmation & E-Receipt Email
- Once an order has shipped, we'll send you an email with the tracking number. It may take up to 72 hours for your tracking number to be activated
- Click the link in the email to track the progress of your shipment.
Refused Shipments
